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Tektronix quality systems meet or exceed the requirements ISO/IEC 17025:2017. The scope of the quality system encompasses all operations that affect the quality of our ISO/IEC 17025 calibration service — equipment, personnel, calibration procedures and reporting. An ISO/IEC 17025 calibration brings greater comfort and safety over non-accredited calibrations.

A laboratory's certification to ISO 9001 alone does not demonstrate the competence of the lab to produce technically valid data and results to the same level as an ISO/IEC 17025 accreditation. Our ISO/IEC 17025 accreditation assures our clients precise, accurate and repeatable results, encompassing both our on-site and regional service center laboratories.

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What is ISO/IEC 17025?

ISO/IEC 17025 establishes a global standard for instrument calibration and testing. It specifies the general requirements for the competence to carry out tests and/or calibrations. Laboratories use ISO/IEC 17025 to implement a quality system aimed at improving their ability to consistently produce valid results and is applicable to all laboratories regardless of the number of personnel or the extent of the scope of testing and/or calibration activities.

Basic to the ISO/IEC 17025 standard is the requirement for continual improvement. Regularly scheduled internal audits identify opportunities to make testing or calibrating improvements. Laboratories are also expected to remain up-to-date on scientific and technological advances in relevant areas.

In common with other accreditation standards of the ISO 17000 series (and unlike most ISO standards for management systems), assessment of the laboratory is normally carried out by the national organization responsible for accreditation. Laboratories are therefore "accredited" under ISO/IEC 17025, rather than "certified" or "registered" by a third party service as is the case with ISO 9000 quality standard.

In short, accreditation differs from certification by adding the concept of a third party (Accreditation Body) attesting to technical competence within a laboratory in addition to its adherence and operation under a documented quality system, specific to a Scope of Accreditation.

ISO/IEC 17025:2017

ISO/IEC 17025:2017, General Requirements for the Competence of Testing and Calibration Laboratories was released for publication on November 30, 2017, replacing ISO/IEC 17025:2005. Accredited laboratories have until November 30, 2020 to transition to the revised standard. Tektronix has analyzed the new standard and its implication for our management system and operations and developed a transition plan to implement the needed changes to comply with the new ISO/IEC 17025:2017 standard by the end of 2018.

Tektronix current ISO/IEC 17025:2005 accreditation certificates remain active and valid in recognition of the competence of our service laboratories. Although compliance to the new Standard is planned for 2018, the accrediting body's assessment and certification to the new standard of our calibration and testing laboratories will be based on the respective laboratories’ current certificate expiration. While all accredited calibrations after December 2018 will be in compliance to the 17025:2017 standard, the calibration certificate issued will reflect each lab’s current accreditation during the transition period

ISO/IEC 17025 Lab Accreditation vs. ISO/IEC 17025 Accredited Calibration

Calibration laboratories that are accredited to the ISO/IEC 17025 standard are regularly audited by independent accrediting bodies such as A2LA to test the laboratory’s technical competence and that they follow a proven quality management system. They are guided by quality and integrity in all aspects of their job performance. Each lab is maintains a scope of accreditation that lists all of the types of equipment for which the lab's testing processes meet the requirements of the ISO/IEC 17025 standard.

Calibration labs that describe themselves as ISO/IEC 17025 compliant may be able to calibrate equipment according to the testing standards outlined in the ISO/IEC 17025 standard, but their processes have not been independently verified by an accrediting body.

ISO/IEC Accredited Calibration refers to a calibration that is performed in accordance with ISO/IEC 17025 specifications within our approved scope of accreditation. Accredited calibrations provide a certificate of calibration with the accrediting body's logo on the document. The calibration date is on the certificate and the calibration due date is only placed on the document when specified by the customer or contractually agreed. A traceability statement is provided. Measurement data and uncertainty for each parameter tested during the calibration is provided.

ISO/IEC 17025 Compliance

Laboratories compliant with ISO/IEC 17025 guidelines may be accredited by an internationally recognized external body. This accreditation recognizes capability and competence of a laboratory to perform specific tests and calibrations. There are numerous accreditation bodies serving different regions around the world.

Choose Tektronix for all your calibration needs

Calibration services for equipment from 9,000-plus manufacturers—far more than just Tektronix!
Extensive global service network—more than 100 points of service.
Superior quality—181 ISO/IEC 17025:2005 accreditation parameters.
1,100-plus associates—highly skilled technicians and sales representatives.

What is ISO 9001?

ISO 9001 is an internationally recognized standard for quality management systems. It is part of the ISO 9000 family of standards, which provides guidelines and requirements for organizations to establish, implement, maintain, and continually improve their quality management systems. The goal of ISO 9001 is to help organizations ensure that their products and services consistently meet customer requirements and enhance customer satisfaction.

Key Principles and Components of ISO 9001

Customer Focus: Organizations are required to understand and meet customer needs while striving to exceed their expectations.
Leadership: Top management plays a crucial role in establishing and promoting a quality-focused culture throughout the organization.
Involvement of People: All employees are encouraged to contribute to the organization's quality objectives and improvement initiatives.
Process Approach: ISO 9001 emphasizes the importance of understanding and managing processes to achieve desired outcomes.
Continuous Improvement: Organizations are expected to continually assess and improve their processes, products, and services to enhance overall performance.
Evidence-Based Decision Making: Decisions should be based on reliable data and information, fostering effective and informed choices.
Relationship Management: Building and maintaining positive relationships with suppliers, partners, and stakeholders contribute to overall success.

When an organization becomes ISO 9001 certified, it means that it has undergone a formal assessment by an accredited certification body, demonstrating its compliance with the standard's requirements. This certification process provides external validation of the organization's commitment to quality management practices.

Technician following ISO IEC 17025 Calibration Standards

What is ISO/IEC 17025?

Continuous Improvement and ISO/IEC 17025

Basic to the ISO/IEC 17025 standard is the requirement for continual improvement. Regularly scheduled internal audits identify opportunities to make testing or calibrating improvements. Laboratories are also expected to remain up-to-date on scientific and technological advances in relevant areas.

In common with other accreditation standards of the ISO 17000 series (and unlike most ISO standards for management systems), assessment of the laboratory is normally carried out by the national organization responsible for accreditation. Laboratories are therefore "accredited" under ISO/IEC 17025, rather than "certified" or "registered" by a third party service as is the case with ISO 9000 quality standard. In short, accreditation differs from certification by adding the concept of a third party (Accreditation Body) attesting to technical competence within a laboratory in addition to its adherence and operation under a documented quality system, specific to a Scope of Accreditation.